Most medical and dental offices are running networks that were set up by the ISP installer and never touched again. That's a HIPAA violation waiting to happen — and a single breach can mean six-figure fines. We fix the network and keep it that way.
These aren't edge cases. We see every one of these in the majority of small practices we assess.
Your EHR workstations, medical devices, front desk computers, and patient waiting room WiFi are all on the same flat network. Any device can reach any other device. This is a HIPAA Technical Safeguard failure.
If a patient in your waiting room is on the same WiFi as your EHR server, they can potentially reach protected health information. One curious person with a scanning tool is a breach.
Imaging equipment, diagnostic devices, and connected medical hardware often run outdated firmware that can't be patched. These should never be exposed to general office traffic or patient networks.
When the internet drops, your cloud-based EHR goes with it — Epic, Athenahealth, Dentrix Ascend, all of them. No failover means turning patients away or reverting to paper.
A HIPAA audit or cyber insurance assessment will ask for network diagrams, access logs, and documentation of your technical safeguards. Most practices have nothing to show.
Group practices with multiple providers and locations often have inconsistent setups — each location configured differently, no central monitoring, and no one responsible when something goes wrong.
The HIPAA Security Rule Technical Safeguards are not optional suggestions. Here's what applies to your network infrastructure specifically.
The HIPAA Security Rule (45 CFR §164.312) mandates technical safeguards for any system that creates, receives, maintains, or transmits electronic protected health information (ePHI).
We design your network to satisfy the Technical Safeguards section of the Security Rule — proper segmentation, encrypted traffic paths, and documented architecture you can show to auditors or cyber insurance underwriters.
HIPAA penalties are tiered by level of negligence. Networks with no segmentation and default configurations fall into the higher tiers.
A flat network with patient WiFi sharing a subnet with EHR workstations is a documented, willful-neglect-level violation once it's been brought to your attention. The cost of the managed network is a fraction of one incident.
Medical, dental, optometry, and therapy practices all have different systems and workflows. Here's what a properly segmented network looks like for each.
Primary care, urgent care, specialists — most run cloud-based EHRs, have connected diagnostic equipment, and a front desk workflow that can't tolerate downtime. Network reliability is directly tied to patient throughput.
Dental offices have some of the most complex network requirements of any small medical practice — digital X-ray and CBCT imaging systems, intraoral cameras, practice management software, and patient check-in kiosks all on one network. Most are seriously misconfigured.
Optometry offices run diagnostic equipment — autorefractors, OCT machines, visual field analyzers — alongside practice management software, optical retail POS, and patient-facing waiting room systems. Each needs its own network zone.
Therapy, counseling, and mental health practices handle some of the most sensitive PHI that exists. The network requirements are simpler than a medical office, but the stakes for a breach are extremely high — and telehealth reliability is critical.
Flat monthly pricing. HIPAA-compliant from day one. One point of contact for everything network-related.
Properly configured firewall with VLAN segmentation enforced at the hardware level. PHI zones isolated, inter-VLAN traffic logged, encrypted DNS enabled.
Separate SSIDs for clinical staff, admin, and patient waiting room. Patient network is client-isolated — devices can reach the internet but nothing on your LAN.
Best circuit for your location across all SoCal carriers. We manage the carrier relationship — you reach out to us, not AT&T, when it's down.
Automatic cellular backup when your primary circuit fails. Cloud EHR access and telehealth sessions keep working. No staff action required.
We monitor your network 24/7. Most issues are caught and resolved remotely before your staff notices anything is wrong.
Network diagram, VLAN documentation, and a written technical safeguards summary — ready for a HIPAA audit, cyber insurance application, or credentialing review.
We've done this in medical and dental offices enough times that the process is tight. Here's what to expect.
30 minutes, remote. We review your current network, EHR and device list, and identify specific HIPAA exposure. You get a written summary.
Specific monthly number, scope of work, and a Business Associate Agreement ready to sign. No open-ended estimates.
We schedule installation before your office opens or after it closes. Patient care is never interrupted. Most single-location setups take 3–5 hours.
You receive a complete network diagram and HIPAA technical safeguards summary within 48 hours of installation. Audit-ready from day one.
Plain answers. No upsell.
Free 30-minute assessment. We'll identify exactly where your network falls short of HIPAA Technical Safeguards requirements and tell you what it costs to fix it.